Customer Service Internet Relationships Competitive PDF 23158af80

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Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition PDF




by Jim Sterne : Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition

ISBN : #0471382582 | Date : 2000-05-08

Description :

PDF-7b961 | A comprehensive guide to taking full advantage of the Internet for customer care A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a successful site, you must know the latest technologies and understand how to integrate them into your business strategy. Written by internationally r… Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition


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[Pub.61DFK] Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition PDF | by Jim Sterne


Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition by by Jim Sterne

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Sales Beginners Techniques Development Influence PDF 3c0176652

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Sales: A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling) PDF




by Daniel R. Covey : Sales: A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling)

ISBN : #1518675204 | Date : 2015-11-06

Description :

PDF-7c3c8 | Sales Sale price. You will save 66% with this offer. Please hurry up! A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling) The sales industry is one of the most fastest changing industries in the business world today. Customers are constantly changing what they … Sales: A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling)


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[Pub.13kqP] Sales: A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling) PDF | by Daniel R. Covey


Sales: A Beginners Guide to Master Simple Sales Techniques and Increase Sales (sales, best tips, sales tools, sales strategy, close the deal, business development, influence people, cold calling) by by Daniel R. Covey

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Whuffie Factor Social Networks Business PDF 1841480eb

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The Whuffie Factor: Using the Power of Social Networks to Build Your Business PDF




by Tara Hunt : The Whuffie Factor: Using the Power of Social Networks to Build Your Business

ISBN : #0307409503 | Date : 2009-04-21

Description :

PDF-78ee2 | The book that catches the crest of Web 2.0 and shows how any business can harness its power by increasing whuffie, the store of social capital that is the currency of the digital world. Everyone knows about blogs and social networks such as Facebook and Twitter, and has heard about someone who has used them to grow a huge customer base. Everyone wants to be hands-on, grassroots, and interactive, b… The Whuffie Factor: Using the Power of Social Networks to Build Your Business


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The Whuffie Factor: Using the Power of Social Networks to Build Your Business by by Tara Hunt

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Chinese Strategic Decision Making Sustainability Governance PDF 366697b2b

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Chinese Strategic Decision-making on CSR (CSR, Sustainability, Ethics & Governance) PDF




by Shuo Wang : Chinese Strategic Decision-making on CSR (CSR, Sustainability, Ethics & Governance)

ISBN : #3662515156 | Date : 2016-08-31

Description :

PDF-885a0 | This research study attempts to provide a comprehensive CSR literature review, analyze corporate social responsibility (CSR) issues from the strategic decision-making (SDM) perspective, and investigate the process of managers’ CSR- related SDM in China. In particular, it utilizes content analysis to examine selected CSR articles from published studies, in order to evaluate the trends in CSR theo… Chinese Strategic Decision-making on CSR (CSR, Sustainability, Ethics & Governance)


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Chinese Strategic Decision-making on CSR (CSR, Sustainability, Ethics & Governance) by by Shuo Wang

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Mobile Information Systems Conference Communication PDF E1c58e426

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Mobile Information Systems II: IFIP Working Conference on Mobile Information Systems, MOBIS 2005, Leeds, UK, December 6-7, 2005 (IFIP Advances in Information and Communication Technology) (v. 2) PDF




: Mobile Information Systems II: IFIP Working Conference on Mobile Information Systems, MOBIS 2005, Leeds, UK, December 6-7, 2005 (IFIP Advances in Information and Communication Technology) (v. 2)

ISBN : #0387295518 | Date : 2005-11-17

Description :

PDF-8efb2 | Mobile Information Systems II provides a collection of research on the planning, analysis, design, construction, modification, implementation, utilization, evaluation, and management of mobile information systems. The articles focus on the implications of this research in the world of commerce, and address technical issues and constraints on mobile information systems functionalities and design…. Mobile Information Systems II: IFIP Working Conference on Mobile Information Systems, MOBIS 2005, Leeds, UK, December 6-7, 2005 (IFIP Advances in Information and Communication Technology) (v. 2)


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Why We Buy Science Shopping PDF 89ab43435

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Why We Buy: The Science Of Shopping PDF




by Paco Underhill : Why We Buy: The Science Of Shopping

ISBN : #0684849135 | Date : 1999-05-13

Description :

PDF-d0c25 | “Why We Buy” is a witty and surprising report on our evolving shopping culture. This is a book about us, from moms and dads to seniors and mall rats, and what we do, and don’t do, in stores, restaurants and showrooms. “Why We Buy” is about the struggle among merchants, marketers and increasingly knowledgeable customers for control. With humor, insight, anecdote and lots of hard data, retail anthro… Why We Buy: The Science Of Shopping


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Why We Buy: The Science Of Shopping by by Paco Underhill

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Localization Strategies Global Business Nitish PDF 8dd4a1f5c

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Localization Strategies for Global E-Business PDF




by Nitish Singh : Localization Strategies for Global E-Business

ISBN : #1107008891 | Date : 2012-01-16

Description :

PDF-e5533 | The acceleration of globalization and the growth of emerging economies present significant opportunities for business expansion. One of the quickest ways to achieve effective international expansion is by leveraging the web, which allows for technological connectivity of global markets and opportunities to compete on a global basis. To systematically engage and thrive in this networked global econ… Localization Strategies for Global E-Business


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Certification Security Inter Organizational Services Communication PDF Ae6f4bdc9

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Certification and Security in Inter-Organizational E-Services: IFIP 18th World Computer Congress, August 22-27, 2004, Toulouse, France (IFIP Advances in Information and Communication Technology) PDF




: Certification and Security in Inter-Organizational E-Services: IFIP 18th World Computer Congress, August 22-27, 2004, Toulouse, France (IFIP Advances in Information and Communication Technology)

ISBN : #0387250875 | Date : 2005-04-12

Description :

PDF-3439b | Certification and Security in Inter-Organizational E-Services presents the proceedings of CSES 2004 – the 2nd International Workshop on Certification and Security in Inter-Organizational E-Services held within IFIP WCC in August 2004 in Toulouse, France.  Certification and security share a common technological basis in the reliable and efficient monitoring of executed and running processes; they … Certification and Security in Inter-Organizational E-Services: IFIP 18th World Computer Congress, August 22-27, 2004, Toulouse, France (IFIP Advances in Information and Communication Technology)


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Internal Branding Reputation Managements Essentials PDF 79430bd2f

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Internal Branding: Ein zentraler Baustein des Corporate Reputation Managements (essentials) (German Edition) PDF




by Ralf T. Kreutzer : Internal Branding: Ein zentraler Baustein des Corporate Reputation Managements (essentials) (German Edition)

ISBN : #3658068884 | Date : 2014-09-24

Description :

PDF-d3979 | Um einen überzeugenden Auftritt zu erreichen, müssen auch die Mitarbeiter in den Prozess zum Aufbau einer positive Unternehmensreputation eingebunden werden. Dazu ist es erforderlich, zunächst den Stellenwert der Mitarbeiter beim Aufbau einer Corporate Reputation zu erkennen. Dann sind entsprechende Maßnahmen aufzusetzen, damit die Mitarbeiter eines Unternehmens als Markenbotschafter für „i… Internal Branding: Ein zentraler Baustein des Corporate Reputation Managements (essentials) (German Edition)


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Internal Branding: Ein zentraler Baustein des Corporate Reputation Managements (essentials) (German Edition) by by Ralf T. Kreutzer

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Intuitive Customer Imperatives Moving Experience PDF 2b7f0c021

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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level PDF




by Colin Shaw : The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level

ISBN : #1137534281 | Date : 2016-10-01

Description :

PDF-2f58d | Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences…. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level


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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level by by Colin Shaw

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